Magical Touch by Vanessa
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Terms & Conditions

General terms and conditions governing the use of our services and website.

1. General Information

These Terms & Conditions ("Terms") govern the contractual relationship between you ("Client") and:

  • Trading name: Magical Touch by Vanessa
  • Legal name: Vanessa Carvalho
  • Legal status: Auto-entrepreneur (Profession Libérale Non Réglementée), France
  • SIRET: 90344459400027
  • Registered address: 1600 RTE DE NAY, 64290 BOSDARROS, France
  • Place of service delivery: Marbella, Costa del Sol, Spain
  • Email: info@magicaltouchbyvanessa.com
  • WhatsApp: +33 6 66 64 29 13

By booking a treatment, you accept these Terms in full. Please read them carefully before making a reservation.

2. Service Description

Magical Touch by Vanessa provides professional massage and lymphatic drainage treatments, including but not limited to:

  • Miracle Touch® (Renata França method)
  • Lymphatic Drainage Massage
  • Sculpting Massage
  • Miracle Face®

All treatments are provided as an exclusive home service in the Marbella and Costa del Sol area. The therapist travels to the client's location (home, hotel, villa, etc.).

Treatments are for wellness and aesthetic purposes only and do not constitute medical treatment. Clients with medical conditions should consult their doctor before booking.

3. Booking & Appointments

Bookings can be made in two ways:

  1. Through the online booking widget on this website, powered by Cal.com (Cal.com, Inc., United States), which acts as our data processor for scheduling purposes. When you select a treatment and time, your name, email, and booking details are transmitted to Cal.com, which synchronises the appointment with Vanessa’s calendar and sends you a confirmation email.
  2. Directly via WhatsApp, by contacting Vanessa with your preferred treatment, date, time, and location.

A booking is confirmed once you have received a written confirmation (either automatically via Cal.com or personally via WhatsApp within 2 hours of your request).

By making a booking, you provide your name, email address, and/or WhatsApp phone number, which will be used solely for booking management and communication purposes. See our Privacy Policy for full details on how your data is processed by Cal.com and other service providers.

4. Cancellation & Rescheduling Policy

  • Free cancellation: Cancellations are free of charge at any time.
  • Rescheduling: Rescheduling is free of charge, subject to availability.

Cancellations and rescheduling requests should be communicated via WhatsApp as early as possible to allow the slot to be reassigned.

5. Pricing & Payment

All prices are listed on our website and include VAT where applicable. Prices are quoted in Euros (€).

We accept the following payment methods:

  • PayPal — payment before or after the session as agreed
  • Cash — payment at the time of the appointment

As an auto-entrepreneur benefiting from the French VAT franchise scheme (franchise en base de TVA, Art. 293 B CGI), VAT is not applicable: "TVA non applicable, art. 293 B du CGI".

We reserve the right to adjust prices at any time. Price changes do not affect bookings already confirmed.

6. Client Responsibilities

  • Provide a clean, suitable space for the treatment to take place
  • Inform the therapist of any allergies, injuries, medical conditions, or pregnancy before the treatment
  • Be available at the agreed location and time
  • Ensure safe and appropriate access to the treatment location

7. Liability Limitations & Client Health Declaration

Magical Touch by Vanessa provides wellness and aesthetic massage services with professional care and diligence. However:

  • Results may vary between individuals. No specific outcomes are guaranteed.
  • Liability is limited to the value of the treatment booked.
  • We are not liable for indirect, consequential, or incidental damages.

Client Health Declaration (required on-site)

Before each session, the client will be asked to sign a written health declaration confirming that they have no medical conditions, contraindications, injuries, illnesses, infections, skin conditions, allergies, pregnancy, or other circumstances that would make lymphatic drainage or massage inadvisable. By signing this declaration, the client acknowledges that:

  • They are in a suitable state of health to receive the treatment.
  • They have disclosed all relevant medical information truthfully and completely.
  • They accept full responsibility for any consequences arising from undisclosed or misrepresented health information.
  • The therapist is released from any liability for adverse reactions, injuries, or health outcomes resulting from undisclosed or withheld medical conditions.

If the client refuses to sign the health declaration, the therapist reserves the right to refuse or cancel the treatment at her sole discretion, without liability.

8. Intellectual Property

All content on the website (text, images, logo, design) is the property of Magical Touch by Vanessa and is protected by intellectual property laws. Reproduction, distribution, or modification without written consent is prohibited.

9. Website Use

This website is provided for informational purposes. We make reasonable efforts to keep the information accurate and up to date, but we do not guarantee the completeness or accuracy of all content. For details on cookies and tracking, see our Cookie Policy.

10. Applicable Law & Jurisdiction

The business is registered in France as an auto-entrepreneur and therefore French law governs the business's legal status, tax and accounting obligations. As services are physically delivered in Spain, Spanish consumer protection law applies to the service-delivery relationship with clients, under the principle of EU freedom of services.

Any disputes arising from or related to these Terms shall be submitted to the competent courts. Consumers retain the right to bring proceedings before the courts of their habitual residence under applicable EU consumer protection regulations (Rome I and Brussels I Recast).

11. Right of Withdrawal

In accordance with Spanish consumer law (Real Decreto Legislativo 1/2007) and French consumer law (Code de la consommation, Art. L221-18), you have the right to withdraw from a service contract within 14 days of acceptance, provided the service has not yet been fully performed. By booking and attending a treatment, you acknowledge that the service will be fully performed before the withdrawal period expires, and you waive the right of withdrawal upon completion of the service.

12. Modifications to These Terms

We reserve the right to modify these Terms at any time. Updated Terms will be published on this page. Continued use of our services after changes constitutes acceptance of the modified Terms.

13. Contact

For any questions regarding these Terms, please contact:

  • Email: info@magicaltouchbyvanessa.com
  • WhatsApp: +33 6 66 64 29 13

Last updated: 1 April 2026

Magical Touch by Vanessa

The first & only Miracle Touch® in Marbella. Exclusive home service. Personally trained by Renata França in São Paulo.

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Miracle Touch® Lymphatic Drainage Sculpting Massage Miracle Face®

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